Privacy Policy

Vivant Medical Clinic is committed to maintaining the privacy and security of personal and health information of our patients in accordance with applicable privacy laws and best practices. This policy outlines our practices concerning the collection, use, and disclosure of patient information.

The healthcare practitioners who provide you with medical services have legal and professional obligations to ensure that your medical records contain sufficient information to enable other healthcare professionals to continue to manage your needs and provide continuity of care. Any release of medical records is completed in compliance with a medical records release policy.

We understand the importance to patients of maintaining privacy in relation to the personal information we collect, use, disclose, hold or otherwise handle in connection with managing our practice.

This Privacy Policy sets out how we comply with our obligations under the Privacy Act 1988 (Cth) and other relevant State and Territory legislation in handling your personal information. By attending Vivant Medical Clinic, you consent to your personal information being collected, used, disclosed, stored and otherwise handled in accordance with this Policy and other relevant arrangements. A current version of our Privacy Policy will be available on our websites and at our practice. We may change our Privacy Policy from time to time by publishing changes to it on our websites. You should check our websites periodically to ensure you are aware of our current Privacy Policy.

Collection of Information

Types of Information Collected : We collect personal information, including contact details, date of birth, medical history, family medical history, and information about treatments and consultations.
Methods of Collection : Information is collected through patient registration forms, medical consultations, from other health care providers, and via electronic health records (EHR).

Use of Information

Purpose : Patient information is used to provide medical treatment and care, billing, and healthcare management. Additionally, it may be used for quality assurance or audit activities, training, and accreditation.
Limitations : Use of patient information is strictly limited to the purposes for which it was collected, except where prior explicit consent has been obtained.

Disclosure of Information

Routine Disclosure : Information may be disclosed to other healthcare professionals, hospitals, or specialists as necessary for referral purposes or emergencies.
Legal Disclosure : We may disclose information as required by law, such as for public health reasons or to comply with judicial proceedings.
Consent : Except where the disclosure is required by law, patient information will not be disclosed without obtaining written consent from the patient.

Information Security

Protection Measures : We implement physical, administrative, and technical safeguards to protect patient information from unauthorized access, disclosure, alteration, or destruction.
Data Retention : Information is retained in accordance with legal requirements and is securely destroyed when no longer needed.

Patient Rights

Access and Correction : Patients have the right to access their personal information and request corrections if necessary.
OptOut : Patients may opt out of certain uses and disclosures, such as for marketing purposes.

Training and Compliance

Staff Training : All staff receive training on privacy policies and procedures as part of their induction and on an ongoing basis to ensure compliance.
Privacy Officer : A designated Privacy Officer is responsible for implementing and monitoring the privacy policy.

Breach Notification

Procedure : In the event of a data breach, affected patients will be notified promptly, and appropriate measures will be taken to mitigate any harm.
Reporting : Breaches will also be reported to relevant authorities as required by law.

Policy Review and Modification

Review : This policy is reviewed annually or as needed to ensure it continues to comply with changing regulations and standards.

Contact Information

For any questions or concerns regarding this privacy policy or to exercise their rights under this policy, patients can contact:
Privacy Officer : [email protected]

This privacy policy ensures that Vivant Medical Clinic handles patient information with the utmost respect for privacy rights and in compliance with applicable legal obligations.